Nationwide Mail-In · Certified Jewelers

Jewelry Repair
by Mail

From a broken chain to a full restoration — mail your piece from anywhere in the US. We fix it and return it insured.

Services
What We Repair

All repairs performed by certified jewelers. All metals — gold, silver, platinum, white gold.

⛓️
Broken Chain Repair
Broken, kinked, or pulled-apart chains expertly soldered and restored to original strength. All chain styles and metals.
Box chain, cable chain, rope chain Gold, white gold, silver chains Single or multiple breaks Stretched or damaged links
💍
Ring Sizing
Size a ring up or down — any amount, any metal. We cut, add or remove material, and refinish to match original quality.
Size up or size down Gold, platinum, silver, white gold Eternity bands assessed individually Shank repair included if needed
✨
Cleaning & Polishing
Professional ultrasonic cleaning, steam cleaning, and hand polishing to restore the original shine and luster of any piece.
Ultrasonic + steam cleaning Hand polishing and buffing Rhodium plating for white gold Tarnish removal — silver & gold
💎
Stone Setting & Replacement
Loose, missing, or damaged stones reset or replaced. Prong retipping prevents future loss. All stone types and settings.
Prong retipping & retightening Bezel, pavé, and channel setting Diamond & gemstone replacement Head replacement if damaged
🔒
Clasp & Finding Repair
Broken, worn, or malfunctioning clasps repaired or replaced. Jump rings, lobster clasps, spring rings, toggle clasps.
Lobster claw clasp replacement Spring ring repair Toggle and box clasps Jump ring replacement
🏺
Full Restoration
Antique, heirloom, or heavily damaged pieces brought back to life. Full assessment and quote provided before any work begins.
Antique & heirloom jewelry Bent or deformed pieces Complete rebuilds Assessment included at no charge

How Mail-In Repair Works

Same insured FedEx kit as our gold buying service. You send it — we fix it — we return it.

1

Submit Your Repair Quote Request

Fill out the form below — describe your piece, what needs fixing, and your mailing address. We respond within 1 business day with a quote.

Day 0
2

We Ship Your Repair Kit

A prepaid FedEx 2-Day envelope and tamper-evident security bag arrive at your door. Insured to $100,000 at no cost to you.

Day 1
3

Ship Your Jewelry to Us

Seal your piece in the security bag, drop the envelope at any staffed FedEx location, and keep your receipt. Fully insured in transit.

Day 2–3
4

We Assess & Confirm the Repair

We inspect your piece on arrival, confirm the repair scope and final price. No work begins until you approve in writing.

Same day received
5

Repaired & Returned Insured

Your piece is repaired by a certified jeweler and returned via FedEx, fully insured to the repaired value. Good as new.

Day 7–10 after receipt

We Do Repair

  • All gold karats (10K–24K)
  • Sterling silver & fine silver
  • Platinum & palladium
  • White gold (incl. rhodium plating)
  • Diamonds & gemstone settings
  • Antique & heirloom pieces
  • Chains, rings, bracelets, earrings

We Don't Repair

  • Costume jewelry (non-precious metals)
  • Watches (movement repair)
  • Base metal or plated items
  • Items with ongoing legal disputes

Request a Repair Quote

Tell us about your piece. We will quote you within 1 business day — no obligation, and we never start work until you approve.

Once you approve the quote, we ship your insured kit the same day.

No work begins until you approve the quote Free insured FedEx kit — $100K coverage Repaired piece returned fully insured Certified jewelers — 15 years experience Free return if you decline the quote

Repair Quote Request

We respond within 1 business day.

No obligation. Free return if you decline. We never start work without your approval.